FAQs

Shipping & Delivery

What is your Shipping Policy?

For all orders of $50 or more in the United States, Viva Day Spa offers free economy shipping (5-8 business days). For all orders under $50, a flat shipping rate of $5.95 for economy shipping (5-8 business days) will be applied. 

Free shipping does not apply to orders outside of the United States. Please contact shop@vivadayspa.com to learn more about international shipping options and rates.

 

 

Returns & Exchanges

What is your Return Policy for Products?
We hope you love everything you order from Viva Day Spa! If you are not completely satisfied, please return your product or gift to Viva Day Spa within 30 days of the purchase date. Products and gifts must be unopened, unused and undamaged.

Mail your return to:
Viva Day Spa
8723 Shoal Creek Blvd. 
Austin, Texas 78757
ATTN: Returns

 

Gift Certificates 

How do I buy Gift Certificates?

Gift certificates can be purchased online or in person at any of our Viva Day Spa locations: Viva at Domain Northside, Viva on Lamar or Viva on 35th. Or simply call (512) 300-2256 and place your order over the phone.